Thank you for shopping with C2 Karts. This Shipping & Delivery Policy explains how we process and deliver your orders.
1. Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays, public holidays, or unforeseen non-working days.
2. Shipping Timeline
- Standard delivery usually takes 3–7 business days, depending on the delivery location.
- Delivery timelines may vary for remote areas or during high-demand periods, festivals, sales, weather disruptions, or courier delays.
3. Shipping Charges
- Shipping charges, if any, will be displayed at checkout before payment.
- We may offer free shipping on selected products, order values, or promotional periods.
4. Order Tracking
Once your order is shipped, you may receive tracking details via SMS, email, or WhatsApp, if available.
5. Delivery Issues
If you face any issue such as delay, lost package, or incomplete delivery, please contact us at
[Support Email / Phone Number] and we will assist you.
6. Incorrect Address / Failed Delivery
- Customers are responsible for providing accurate shipping details.
- We will not be liable for delays or non-delivery caused by incorrect address, wrong phone number, or recipient unavailability.
- Additional shipping charges may apply for re-delivery in such cases.
7. Damaged Package
- If the package appears damaged at the time of delivery, please refuse delivery where possible.
- Alternatively, record an unboxing video and contact us within 24–48 hours of delivery.
8. Serviceability
Delivery is subject to courier service availability in your area.
9. Contact
For shipping-related queries, contact us at:
